Claims

Our claims office is open 09.00 – 17.00 Monday to Friday excluding bank holidays. All new claims should be either emailed to [email protected] or by telephone 01234 361111.

If you are insured with Hiscox Insurance. For out of hours emergencies, please contact telephone number 0870 241 6257 which provides access to 24-hour assistance. Please ensure you have your policy schedule available at the time of reporting your claim.

If you are insured with Pen Underwriting Limited. For out of hours emergencies, please contact telephone number 03330 100 790, which provides access to 24-hour assistance. Please ensure you have your policy schedule available at the time of reporting your claim.